Let people ask questions in the context of their work
Give them short answers, not long documents, but let them drill to detail
Automate getting answers from people, tickets, and documents
“Using Kaleo, we have been able to provide a 24/7 self-service experience to our SAP users and institutionalize our knowledge. This drove our support costs down by 70%. Our SAP users are happier and our support costs are lower – it’s been a real win for the business.”
Lori Nicholson Head of Global Business Services Viacom
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Find out which questions are
being asked the most.
See how unique algorithms turn
unstructured ticket data into usable Q&A.
Question Impact Analysis
Realize how just a handful of
questions cause most of your tickets.
Call Deflection Potential
Understand which questions can
be answered with self-help.
Cost Savings Forecast
Estimate your cost savings with
Plan exactly what you need to do to
implement real IT self-help.