Business Operations

10,000 “baby boomers” retire every day, and with the median retirement age currently 63, “the projected retirement of baby boomers is going to accelerate even faster than previously thought,” according to MintPress. Capturing collective knowledge before it walks out the door For the enterprise, the implications of the accelerating boomer retirement wave go far beyond the…

Across your organization exists a delicate mix of introverts and extroverts, creative-types and project managers, millennials and baby-boomers, and knowledge seekers and knowledge owners. The one thing all of these workers have in common is their need to leverage each others specialized know-how at specific times to build value for your organization. All of these…

Go ahead and throw entire day of productivity out How much employee productivity is lost each day as employees: Submit a help desk ticket and then wait for front-line support staff to escalate and delegate their ticket to the appropriate personnel? Search through page after page of their employee manuals to find the single paragraph…

Consider the brightest worker on your marketing team. She’s young, she’s driven and she’s talented. She learns quickly, and she pitches new, brilliant ideas every day. Your clients love her, and your managers think she’s a dream. But honestly, will an all-star like her be content in the same role for years to come? Not…