Consumerize Your Knowledge Base
Drive self-help adoption by automatically providing bite-sized answers to trending questions.
Does your knowledge base need to be consumerized?
If you answered 'yes' to any of these questions, you need to optimize your knowledge base content. It's time to call the experts!
How It's Done
Our best practice methodology helps improve your knowledge base by figuring out what questions users need answers to, then creating answers that are easy to find and consume.
- How We Do It -
Our best practice methodology helps you eliminate repetitive support tickets by providing an optimized self-service knowledge base.
IT Tickets Tell You Where You Need Help
%
Repeat Questions
Need to get more people using self-service?
Use the Kaleo API to deliver self-service content in the applications employees use most. We'll help you create an environment where current, relevant, and accurate answers are always a click away!
Push self-service content to where your people are...
Ask us about our access points and integrations. We have an API that can promote self-help content in the applications your employees use most!
