Answer Management
Automate self-help across the entire enterprise.
Ask
Let people ask questions where they work
Answer
Give them short answers - not long documents
Automate
Automate the process of getting answers
Kaleo delivers answers within your existing tools
(No new interface for your users to learn)
Kaleo for IT
Knowledge can't help you now. You need answers!
Deflect repetitive questions away from the service desk
- Deliver the answers that your business users are looking for
- Do it all without writing another knowledge article
Kaleo for HR
Let employees get answers without bombarding HR
- Understand the questions that impact your HR team the most
- Provide your employees with self-help that actually works
- Automatically create an HR answer base
Kaleo for Sales
Give your sales reps the tools they need to close deals
- Give reps the information and tools they need to be successful
- Capture and share best practices amongst the sales team
- Reduce mistakes and time wasted searching for resources
VIACOM
“Within three weeks, we were able to turn off
email and phone support, and relied 100% on
Kaleo for SAP support.”
Lori Nicholson
EVP, Global Business Services
Viacom
Customers
