Answer Management

Automate self-help across the entire enterprise.

Kaleo Changes IT Self-Help

Machine learning extracts questions and answers from closed tickets and knowledge repositories in ServiceNow.

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Interview with Kaleo's CEO

See how passionate we are about using machine learning and natural language understanding to automate the process of delivering answers.

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Viacom Case Study

Discover how Viacom lowered their support costs by 70% and eliminated email and phone support within the first 3 months!

View Case Study

Answer Management

Automate self-help across the entire enterprise.

Ask

KALEO-HOME-Ask

Let people ask questions where they work

Answer

KALEO-HOME-Answer

Give them short answers - not long documents

Automate

KALEO-HOME-Auto

Automate the process of getting answers

Integrations

No new interface for your users to learn - Kaleo delivers answers within your existing tools

Kaleo for IT

Knowledge can't help you now. You need answers!

  • Deflect repetitive questions away from the service desk
  • Deliver the answers that your business users are looking for
  • Do it all without writing another knowledge article
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IT
HR

Kaleo for HR

Let employees get answers without bombarding HR

  • Understand the questions that impact your HR team the most
  • Provide your employees with self-help that actually works
  • Automatically create an HR answer base
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Kaleo for Sales

Give your sales reps the tools they need to close deals

  • Give reps the information and tools they need to be successful
  • Capture and share best practices amongst the sales team
  • Reduce mistakes and time wasted searching for resources
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Sales (1)

VIACOM

“Within three weeks, we were able to turn off
email and phone support, and relied 100% on
Kaleo for SAP support.”

Lori Nicholson
EVP, Global Business Services
Viacom

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lori-viacom

Our Customers

. . . and more!