Archive for July 2016

Supporting Business Applications: Not an IT Support Issue Anymore

How many applications do you use at work? Most days I use twelve, let me list some of them for you: Email File sharing app Instant messenger app CRM Marketing Automation software Invoicing software Expense reimbursement software HR software Design software Sales software Project collaboration software Content management software The higher the level of specialization…

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Change Events: Why We Need To Rethink Technology

J. Paul Getty said, “In times of rapid change, experience could be your worst enemy.” At the intersection of business and technology, evolution happens in the blink of an eye. These days, it’s not enough to simply pivot when meeting a major change event — you need to be able to adapt quickly and with…

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5 Reasons You Shouldn’t Forget About ERP Post Go-Live Support

If you’ve ever been part of an ERP implementation or upgrade, you know that one of the most difficult challenges is change management of your people. One of the major reasons so many ERP implementations fail to realize their potential is because deployment teams have the tendency to get caught up in the implementation and…

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