Archive for December 2016

Consumerization Is Changing Corporate IT Support Forever, But What Are You Doing About It?

By Stephen Mann, guest blogger from ITSM.tools Principal and Content Director at the ITSM-focused industry analyst firm ITSM.tools. Also an independent IT and IT service management marketing content creator, and a frequent blogger, writer, and presenter on the challenges and opportunities for IT service management professionals. Believe it or not, the “consumerization of IT” has…

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