1. “Kaleo is probably the greatest game changer that we’ve had since we’ve gone live in SAP, and we can’t wait to do more.”
2. “Using Kaleo, we have been able to provide a 24/7 self-service experience and institutionalize our knowledge, this drove our support costs down by 70%.  Our users are happier and our support costs are lower – it’s been a real win for the business.” 
3. "Kaleo has been so broadly accepted so quickly that there has been nothing but positive feedback." 
4. "Anyone that has a question about how to use the app can go right into Kaleo 24/7 and get the answers to their question. And might I add, a better answer to their question than they would have got from calling into our help center."
5. “Within three weeks, we were able to turn off email and phone support, and relied 100% on Kaleo for SAP support.”

1. "Kaleo is helping me achieve my vision of providing the right information to the right Associates at the right time. I love that I can create visual SOPs to speak to the generation of Associates who prefer video instructions to written documentation. In addition, I am able to determine what other information is needed based on questions asked and to track who has accessed important operations updates. All of this gives me insight into how I can best serve the field operators at all levels."
2. Before Kaleo, only 6% of our employees were accessing job-related SOPs, now it’s 100% and we eliminated 500 calls/month to Operations Support

1. "The benefit of Kaleo is that it is very easy to use and understand, people ask questions and get their answers. This creates an environment for more information sharing."
2. "The intangible benefit is that we are capturing the company's business understanding in a tool that can be used in the future" 
3. "Kaleo changes the way employees interacts with the entire enterprise in a way that is comfortable." 
4. “Kaleo is very easy to use and understand, people ask questions and get their answers. This creates an environment for more information sharing.”

"Employees no longer have to waste time searching for answers, or finding the right person to ask. They’re much happier since Kaleo helped us change how they interact with knowledge."

“Kaleo reduces the number of redundant phone calls/e-mails I receive by 80%”