Here is how millenials communicate in the workplace: A guide.
Some might say that millenials have gotten a bad rap for one reason or another, but when it comes down to it, no two employees operate completely alike. We all come from different backgrounds and walks of life, so there really isn’t a one size fits all here. That being said, here’s my two cents:
Performance Reviews Are Dead
Even the phrase performance review makes me shudder. Waiting to provide your employees with feedback quarterly, bi-annually, or annually is a sure-fire way to send your millenials looking for jobs elsewhere. Frequency of communication is key, because an employee left in the dark is an employee who either thinks they are crushing it, or that they are next on the chopping block. Whether you think our performance is stellar, or there is room for improvement, the more frequently you let us know, the better off we both are.
It’s a Two Way Street
We’re willing to receive feedback until our managers are blue in the face, but if we’re not given the same opportunity, you can essentially think of us as a simmering volcano. The best way to ensure your millenial employees are getting what they need is to ask them, repeatedly.
Help Us, Help You
We are accustomed to doing more with less, and we tend to like to come up with more efficient ways to accomplish tasks, both personally and professionally. Rather than forcing 10 page training documents or a plethora of unnecessary information down our throats, focus on presenting information in a way that we can actually make sense of. Personally, I do NOT need to know everything there is to know about xyz, what I need to know is how I can use a small piece of that to get my job done, and get it done now.
Independence = Happier Employees
Not to be confused with providing feedback (seriously, keep it coming), sometimes no communication is the best kind of communication. When we are able to actually look for and find the information we need, it’s like a red carpet rolls out and a harpist starts playing. We want to be independent and self-sufficient, so the less we have to bug our managers and coworkers for information, the better it makes us look and more importantly the better we can do our jobs.