How it Works
Kaleo lets people ask any question wherever they’re working. Access to information will never get in the way of employees being the best they can be.
Kaleo answers questions with bite-sized answers that are easy to understand, and enable you to get back to work quickly.
Kaleo automatically turns your experts and documents into FAQs. You’ll get all the benefits without any added work.
@kaleo Where can I find the TopGolf case study?
Here's your answer: TopGolf Case Study. Does that help?
Yes, thank you!
@kaleo Who writes the case studies?
I don't have an answer to that. Let's ask @mike in Marketing.
Susan Johnson in Marketing writes the case studies. If you have any questions, she can be reached at firstname.lastname@example.org.
Great! I've saved this as a Q & A.
@kaleo Who writes the customer case studies?
Here's your answer: Susan Johnson in Marketing writes the case studies. If you have any questions, she can be reached at email@example.com. Does that help?
What You Get
When you have a question, where do you go? Well, it probably depends on what your question is. Is it about a software issue? Is it about benefits? Are you trying to find a document? There are too many places for people to go to try and seek answers. Kaleo offers universal search from wherever people are working. They can ask any question, and get an answer. Easy.
Things change, and when they do, people have questions. If you don’t know the expert, or don’t know where to find the right information, finding answers can be a nightmare. When a question is asked that Kaleo can’t answer, it automatically sends it to the right person. That person creates an answer that is saved so that when someone asks the same question in the future, they can get what they need immediately.
You have resources out there, but how do you know people are actually using them? And how do you know the materials are addressing the right issues? Kaleo lets you know where the most repetitive questions are in your organization. You can be proactive about responding to knowledge gaps as they arise so the information employees need will always be available to them.