Simplify the search experience

Instead of wasting time searching for information, Kaleo gives you answers from people and documents when you need them.
Just ask.

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How it Works

Ask

Kaleo lets people ask any question wherever they’re working. Access to information will never get in the way of employees being the best they can be.

Answer

Kaleo answers questions with bite-sized answers that are easy to understand, and enable you to get back to work quickly.

Automate

Kaleo automatically turns your experts and documents into FAQs. You’ll get all the benefits without any added work.

kate-chat
Kate

@kaleo Where can I find the TopGolf case study?

Kaleo

Here's your answer: TopGolf Case Study. Does that help?

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kate-chat
Kate

Yes, thank you!

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Kate

@kaleo Who writes the case studies?

Kaleo

I don't have an answer to that. Let's ask @mike in Marketing.

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john-chat
Mike

Susan Johnson in Marketing writes the case studies. If you have any questions, she can be reached at susan@company.com.

Kaleo

Great! I've saved this as a Q & A.

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mike-chat
John

@kaleo Who writes the customer case studies?

Kaleo

Here's your answer: Susan Johnson in Marketing writes the case studies. If you have any questions, she can be reached at susan@company.com. Does that help?

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mike-chat
John

Yes!

What You Get

universal-search (2)

Universal Search

When you have a question, where do you go? Well, it probably depends on what your question is. Is it about a software issue? Is it about benefits? Are you trying to find a document? There are too many places for people to go to try and seek answers. Kaleo offers universal search from wherever people are working. They can ask any question, and get an answer. Easy.

Smart Routing

Things change, and when they do, people have questions. If you don’t know the expert, or don’t know where to find the right information, finding answers can be a nightmare. When a question is asked that Kaleo can’t answer, it automatically sends it to the right person. That person creates an answer that is saved so that when someone asks the same question in the future, they can get what they need immediately.

Smart Routing
analytics

Analytics

You have resources out there, but how do you know people are actually using them? And how do you know the materials are addressing the right issues? Kaleo lets you know where the most repetitive questions are in your organization. You can be proactive about responding to knowledge gaps as they arise so the information employees need will always be available to them.

Integrations

Slack
Chrome
IE
SAP
Workday
servicenow
sharepoint
outlook
ms-teams
salesforce

Integrations

Slack
Chrome
IE
SAP
Workday
servicenow
outlook
ms-teams
sharepoint
salesforce